At EKart, customer satisfaction is our top priority. If you're not fully satisfied with your purchase, our simple Returns & Refunds policy ensures a smooth experience.
Login to your EKart account and go to "My Orders" to request a return within 7 days of delivery.
Our courier partner will schedule a free pickup from your location.
Once the product is received, our team verifies its condition.
After successful verification, your refund is processed to your original payment method within 5-7 business days.
If the item is damaged, defective, or incorrect, you'll receive a full refund.
Products returned without all accessories or in non-original packaging may qualify for a partial refund.
Items marked as "Final Sale" or used beyond 7 days of delivery are not eligible for a refund.
